1. Cancellation Policy

 

1.1 Order Cancellation by Customer

 

Customers have the right to cancel their order within a specified timeframe i.e., 24 hours after placing the order. To cancel an order, customers can contact our customer support team at customer support +91-9354010599 or [email protected]. If the cancellation request is made within the stipulated period, a full refund will be issued.

 

1.2 Order Cancellation by AyurDose Ayurveda

 

AyurDose Ayurveda reserves the right to cancel an order for reasons including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraudulent activity. In such cases, customers will be notified, and a full refund will be processed.

 

2. Refund Policy

 

2.1 Eligibility for Refunds

 

Refunds are eligible under the following circumstances:

 

– The customer cancels the order within the specified cancellation period.

– AyurDose Ayurveda cancels the order due to unforeseen circumstances.

– The product received is damaged, defective, or does not match the order.

 

2.2 Refund Process

 

– Cancelled Orders:

If a customer cancels an order within the stipulated cancellation period, a full refund will be processed using the original payment method.

 

– Damaged or Defective Products: 

 If a customer receives a damaged or defective product, they should contact customer support within 2 working days of receiving the order. AyurDose Ayurveda may request evidence such as photographs to assess the issue. A refund or replacement will be provided based on the assessment.

 

2.3 Refund Timeframe

 

Refunds will be processed within 7 to 10 days of receiving the cancellation request or the returned product.

 

3. Contact Information for Cancellation and Refund Requests

 

Customers can contact AyurDose Ayurveda for cancellation and refund requests customer support +91-9354010599 or [email protected]. It’s important to include relevant contact information and clear instructions for customers on how to initiate cancellation and refund requests.

 

4. Changes to the Cancellation and Refund Policy

 

AyurDose Ayurveda reserves the right to modify or update this cancellation and refund policy at any time. Changes will be effective immediately upon posting on the website.