Will I receive the same product that I see in the picture?

We understand the excitement of anticipating your order! To track the status of your shipment, please log in to your account and visit the "Order History" section. There, you should find a tracking number and a link to the carrier's website for real-time updates on your package's location.

If you don't have an account or are having trouble locating the information, feel free to reach out to our dedicated customer support team at 9or [email protected] will be happy to assist you in tracking your order or providing any necessary information.

Thank you for your patience and understanding!

Where can I view my sales receipt?

Our delivery services typically follow standard business hours and days. However, during public holidays, there may be adjustments to our delivery schedule. Please refer to our official announcements or contact our customer support for specific information regarding deliveries on public holidays.

How can I return an item?

We strive to provide nationwide delivery. Please check our website or contact our customer support for information on delivery coverage areas.

Will you restock items indicated as “out of stock?”

Please check our website or contact our customer support for information on delivery coverage areas.

Where can I ship my order?
  1. Standard Delivery: Many standard or ground delivery services do not require a signature. The delivery driver may leave the package at your doorstep or with a neighbor if you are not available.
  2. Express or Expedited Delivery: Some expedited services may require a signature upon delivery, especially for high-value items. The carrier may attempt delivery multiple times, and if you are not available, they might leave a notice for you to pick up the package at a designated location.
  3. Special Requirements: If the package contains items that have special delivery requirements or if you specifically requested a signature for security reasons, then a signature may be necessary.
  4. Delivery Instructions: Some carriers and delivery services allow you to leave special instructions for the delivery driver, such as leaving the package in a specific location or with a neighbor. Check with the company's policies and the carrier to see if this is an option